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Support Hotline:
877-270-5557
Inquires:
877-270-5557
Live Computer Tech Support
 
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We provide computer support in either of two modesL
  • Complete support for networks, PCs, servers (see below)
    or
  • Packaged services like backup and anti-virus, but monitored to bring special benefit to small businesses at little cost.  (see below)
Our complete support emphasizes:
  • Clear, holistic thinking
  • Computer maintenance available ANYTIME. 
    Proactive to avoid problems, not just fix them. 
  • Planning that avoids repair situations whenever possible. 
  • Prompt response 
  • Unlimited help desk support available for a low flat fee monthly.
  • For organizations anywhere in the USA

Packaged services include:
  • Monitored online backup -
    for busienesses that don't want worry about watching indications the backup is not working, or don't want their employees to be managing it.

  • Monitored antivirus -
    We make sure it is always running correctly, that your employees don't accidentlally turn it off, that someone does not unknowingly download a virus from a porn or gambling site (or other "grey market" website) in a way that gives the virus permission to turn off the computer's anti virus protection. (This is a common strategy of the organized crime groups that are now using viruses.)

  • Unlimited level one and two support to fix computer problems and give you computer coaching - for a low monthly price per computer.

We have been in business since 2000, and currently also support clients in states from Texas to Minnesota, from Florida to Washington. through our effective planning, use of live computer tech support (online, on phone, and remote connected to your network), use of remote, automated tools, and more.

Our typical customer has 1 to 30 workstations and relies heavily on e-mail, the Internet, and their in-house computer network for running their business.

Our clients do not want to burden themselves or their employees with the time and responsibility of computer care, but want the quick and effective skills of senior computer technicians.

We also assist IT managers who want to delegate aspects of their IT load. This may be the mundane tasks of monitoring and maintaining the company IT network so they can focus on more strategic projects, it may be using our subscription help desk, or other tasks. IT managers use us to avoid incurring the costs of additional people on staff, the management burden of provisioning and managing IT systems, and of controlling costs.



We are most successful when working with clients that:
  • Demand reliability and security from their computer network.
  • See technology as a tool for increasing productivity and gaining new advantages.
  • Want a technology partner that thinks beyond the next fix.

Contact us for more information by clicking here.
PCI Compliant IT
PCI Compliant IT
for small businesses  


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